Return Policy

Return Policy

If for whatever reason you are not fully satisfied with your purchase you may send your unused items back to us in the same manner they were received within 30 days.  We do not accept any returns after this time period.


Return shipping costs are the customer's responsibility. There is no restocking fee.


While we often give free shipping on orders to customers, we are not able to offer free shipping for returns. We can however discount our return shipping rates for your convenience and provide you with quick-print FedEx return labels (for rugs that have less than 108 inches) to make the process easier for you.


Refunds (if applicable)

Once your unused return is received and checked in an email notification will be sent confirming your refund.  Credit for the purchase price of the item will automatically be applied to your account within 5-7 business days after receiving the product.

Return Address:
6140 Georgia Hwy 400 (N) 
Cumming, GA 30028

Tel: (855) 585-4040